Customer Feedback Orchestration
Agents
CS Analyst Agent
agentAggregates quantitative feedback data, detects trends, and quantifies impact for GTM and product teams.
Product Liaison Agent
agentTranslates customer feedback into roadmap briefs, prioritization debates, and release communications.
Research Lead Agent
agentDesigns multi-channel feedback programs and ensures signal quality across surveys, interviews, and telemetry.
Skills
Customer Survey Design Kit Skill
skillUse to craft rigorous survey instruments with sampling, question logic, and QA standards.
Insight Synthesis Framework Skill
skillUse to convert raw customer feedback into compelling narratives, themes, and recommendations.
Stakeholder Operations Guide Skill
skillUse to coordinate approvals, communications, and accountability across teams for feedback programs.
Commands
Command: route-insights
commandOperationalizes feedback themes by assigning owners, communication plans, and tracking loops.
Command: run-survey
commandLaunches customer surveys with sampling plans, question sets, and automation hooks.
Command: synthesize-feedback
commandConsolidates quantitative and qualitative signals into prioritized themes with opportunity sizing.