Ecommerce Retail Ops

Audits and enriches product data: missing fields, broken image URLs, and weak descriptions.

Watches stock levels and velocity, fires restock alerts, and drafts reorder proposals.

Works the daily exception queue: failed payments, address problems, stuck fulfillments, and high-risk orders.

Monitors new reviews, drafts responses, and escalates negative patterns.

Sweep product records for gaps, draft improved copy and attributes, and write back or stage for approval.

Run scheduled price and stock checks on named competitor pages and report deltas versus your catalog.

Run a scheduled stock and velocity sweep and raise a reorder-proposal task when levels breach thresholds.

Detect and resolve order exceptions with templated customer comms; refunds over a threshold are human-gated.

Pull new reviews, draft on-brand replies, and escalate negative rating patterns.

Read and update orders, fulfillments, and refund drafts in Shopify/BigCommerce-class systems via an org Integration row.

Resolve, contact, or escalate every order exception so none are left untouched.

Verify promo SKUs for price, stock, page copy, and working checkout with a pass/fail report.

Open a reorder-proposal task with quantity math for every below-threshold SKU.