Healthcare Practice Ops
Agents
Claims Follow-up Agent
agentWorks the denial and aging-claims worklist: status checks, missing-info chases, and appeal-prep tasks.
Eligibility Verification Agent
agentVerifies insurance eligibility ahead of visits and flags problems to the front desk.
Patient Recall Agent
agentRuns reminder, recall, and waitlist-backfill cadences to cut no-shows and reactivate lapsed patients.
Referral Coordination Agent
agentTracks inbound and outbound referrals to completion so patients do not fall through.
Skills
Appointment Reminder & Recall
skillRun templated reminder and recall cadences; confirmations update the practice management system.
Claims Status Follow-up
skillPoll claim status, classify denials, and open per-claim board tasks with next-action notes.
Eligibility Verification
skillBatch insurance eligibility checks against clearinghouse APIs and give the exception list to staff.
Payer Policy Research
skillResearch and parse public payer medical policies and fee schedules for billing staff.
PMS/EHR Sync
skillRead and write schedules, patients (minimum-necessary fields), and claims via FHIR/PMS REST + an Integration row.
Referral Intake Coordination
skillLog referrals, chase missing records, and confirm scheduling on both ends.
Commands
Morning Schedule Gap Fill
commandSend approved waitlist offers for today open slots and give the front desk the fill report.
Recall Lapsed Patients
commandMessage the approved recall segment and log responses back to the practice management system.
Weekly Denials Worklist
commandOpen a board task with denial reason and next action for every denied or 30-day-aged claim.