Command: manage-crisis

command

Generates crisis communications plan with statements, stakeholder sequencing, and monitoring tasks.

Download .md

Command: manage-crisis

Inputs

  • incident – short description of issue.
  • severity – low/medium/high.
  • regions – affected geographies.
  • audiences – optional list (customers, partners, regulators, employees).
  • status_page – whether status page exists (true/false).

Workflow

  1. Triage – capture facts, impact, known unknowns.
  2. Stakeholder Matrix – map audiences, tone, required approval layers.
  3. Messaging Kit – produce holding statement, FAQ, internal memo, customer email, social/status updates.
  4. Channel Sequence – order of communications with timestamps and owners.
  5. Monitoring Plan – sentiment listening, press tracking, escalation triggers, and post-mortem schedule.

Outputs

  • Crisis comms brief with timeline and decision tree.
  • Draft statements + FAQs ready for legal review.
  • Monitoring checklist + reporting template.

Agent/Skill Invocations

  • crisis-manager – leads response planning.
  • messaging-frameworks skill – ensures message consistency.
  • crisis-playbooks skill – adds templates, escalation paths, and monitoring guardrails.