Command: synthesize-insights

command

Consolidates qualitative + quantitative customer signals into executive-ready briefs.

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Command: synthesize-insights

Inputs

  • theme – focus topic (onboarding, adoption, support, expansion, churn).
  • sources – comma-separated inputs (interviews, surveys, community, NPS, usage).
  • audience – target stakeholders (product, marketing, sales, cs, exec).
  • urgency – normal | rush to tailor scope.
  • format – deck | memo | digest.

Workflow

  1. Signal Collection – gather requested data + qualitative notes; dedupe/resample as needed.
  2. Coding & Tagging – cluster observations into themes, sentiments, and impact level.
  3. Quantification – add metrics per theme (occurrence, ARR impacted, retention delta).
  4. Recommendation Layer – map insights to actions, owners, and next experiment ideas.
  5. Packaging & Distribution – produce deck/memo/digest plus repository updates.

Outputs

  • Insight brief with themes, quotes, metrics, and action items.
  • Repository updates with tags + links.
  • Follow-up tracker for product/GTM owners.

Agent/Skill Invocations

  • customer-insights-partner – leads research synthesis.
  • segmentation-architect – contextualizes insights by segment.
  • retention-analyst – quantifies impact on retention metrics.
  • insight-repository skill – maintains tagging + historical logs.
  • activation-map skill – links insights to GTM actions.