Scheduling Negotiation
Run multi-round email scheduling with external parties, proposing and confirming times that fit the executive's stated availability without ever touching a calendar or payment system directly.
When to use
- An executive asks you to set up a meeting, call, or interview with one or more external parties.
- A scheduling thread stalls because a proposed time was declined or a party asked for alternatives.
- You need to track back-and-forth availability across several email replies until a time is locked in.
- A meeting needs to be rescheduled or canceled after external back-and-forth.
Tools
send-emailhttp-gethttp-postschedule-taskupdate-memory
Playbook
- Read the request and confirm the executive's stated availability windows (dates, times, timezone). If availability is missing or ambiguous, stop and use
send-emailto ask the executive for it before contacting the external party. - Use
http-getagainst the scheduling service's REST API (e.g. GEThttps://api.scheduling-provider.com/v1/availability?user=exec) to pull any existing holds or busy blocks for the executive, via the org's Integration row for that host. - Draft the first outreach with
send-emailto the external party, offering 2-3 concrete time options within the confirmed availability, stated in the recipient's likely timezone alongside the executive's. - Log the proposed options and thread state with
update-memoryso the negotiation survives across sessions and follow-ups. - Use
schedule-taskto set a check-in (e.g. 2 business days out) that reviews the thread for a reply; if none arrives, send a polite follow-up viasend-email. - When the external party counters with a different time, cross-check it against the executive's availability. If it fits, confirm by
send-email; if not, propose the nearest available alternative and repeat from step 3. - Once both sides agree, create the confirmed hold using
http-postagainst the scheduling provider (e.g. POSThttps://api.scheduling-provider.com/v1/events) with the agreed time, attendees, and location/link. - Send a final confirmation email to all parties via
send-emailsummarizing date, time, timezone, and any joining details, and record the outcome withupdate-memory. - If the meeting involves travel arrangements or any payment (booking flights, hotels, paid venues), stop negotiating logistics beyond scheduling and hand off to a human via
send-message, naming exactly what needs to be booked or paid.
Failure modes
- Proposing times that ignore timezone differences, causing a no-show or a time the executive cannot actually attend.
- Losing track of which round of counter-offers is pending, leading to duplicate or contradictory proposals sent to the same party.
- Treating a tentative "maybe" as a confirmed time and creating a hold via
http-postbefore explicit agreement from both sides. - Attempting to arrange travel or process payment directly instead of routing it to a human handoff.
Done when
- A specific date, time, and timezone have been confirmed by both the executive's availability and the external party's reply, and the hold has been created via
http-post. - All parties have received a final confirmation email via
send-email, and the negotiation outcome is recorded withupdate-memory.