Property Management Ops

Works the 120-day renewal pipeline with human-approved pricing.

Answers listing inquiries, pre-qualifies prospects, and books showings.

Triages every maintenance request by urgency, dispatches vendors, and confirms completion with the tenant.

Runs the rent-week reminder and late-notice-draft sequence; formal notices are human-gated.

Run tiered rent reminders and draft (never send) formal late notices for manager approval.

Answer listing inquiries fast, pre-qualify against criteria, and book showings via the scheduling tool API.

Classify request urgency, open work orders, and escalate emergencies to humans immediately.

Read and write units, tenants, work orders, and ledgers in Buildium/AppFolio-class systems via an org Integration row.

Run the 120-day lease-renewal pipeline on manager-approved pricing.

Match a work order to an approved vendor, dispatch, chase acceptance, and confirm completion with the tenant.

Triage every open maintenance request with urgency, a work order, and a dispatch or escalation.

Open a pricing-approval task or launch an offer for every lease expiring within 120 days.

Send approved-tier reminders to delinquents and queue late-notice drafts for manager approval.