Social Media Ops

Monitors mentions and engagement and reports notable activity to the social team.

Drafts and queues social posts across platforms from a content brief.

Publishes approved posts via platform APIs and confirms scheduling with owners.

Pull engagement metrics via API, compute results, and share a report file with the team.

Track brand mentions via platform API and open-web search and notify on notable ones.

Draft platform-tailored social posts from a brief and deliver them as a file with a summary.

Publish or schedule posts via platform API and stage any manual edits for a human.

Draft platform-tailored posts and queue them for publishing.

Summarize recent brand mentions and engagement.